1. Information We Collect and Login Credentials
At Padlock Web, prioritizing the privacy of our visitors is our main concern. To configure your website security (upgrading from "Not Secure" HTTP to secure HTTPS), we occasionally require temporary access to your website dashboard or server. Any login credentials provided to us privately are treated with maximum confidentiality. We only use them to complete the security installation, and we permanently delete them from our systems immediately after the job is successfully done.
2. How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our services.
- Install and configure SSL certificates on your server.
- Communicate with you regarding your service requests and updates.
- Detect and prevent fraudulent activities or security breaches.
3. Log Files
Padlock Web follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
4. Data Security
We take appropriate security measures to protect against unauthorized access or disclosure of your personal information. As mentioned, server and website access credentials provided for the security upgrade are handled with strict confidentiality. They are never shared, never stored long-term, and are destroyed locally right after your website displays the secure padlock.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.